Purpose of the road safety manual for the taxi industry Following on from the initial Motor Accident Insurance Commission (MAIC) funded project, reducing the crash involvement of taxis in
Queensland: Situational Analysis and Crash and Exposure Analyses, it was discussed and agreed between MAIC, CARRS-Q and Taxi Council of Queensland that opportunities exist to develop
a standardised taxi industry safe driving guide.
The Road Safety Manual for the Taxi Industry (the Manual) has been developed with consultation with the taxi industry to provide a standardised guideline aimed at taxi drivers, owners and operators to improve road safety for taxi’s operating in Queensland.
Structure of guide:
- Preamble
- How to navigate this document
- Systematic nature of work driving safety
- Level 1: Driver and passengers
- Level 2: Vehicle
- Level 3: Road environment
- Level4: Work arrangements
- Level5: Policy
- What does this look like for the taxi industry?
- Legislative obligations
- Why should I care about the legislative obligations in the taxi industry?
- Employees also have WHS obligations
- Core Safety Elements
- Risk management approach
- Safety considerations applied to the taxi industry
- Level 1: Locus of injuries and fatalities (driver factors)
- Level 2: Immediate physical environment (Vehicle factors)
- Level 3: External work environment (Road factors)
- Level 4: Organisational environment (Work and job design factors)
- Level 5: Policy environment (local, national and policy factors)
- Steps towards improving driving safety of taxis
- Review the current systems, policies and processes
- Development of driving safety policies and procedures
- Develop/implement driving safety education and training programs
- Create a culture of driving safety
- Consult on driving safety
- The role of recruitment
- What resources are required?
- Identifying and overcoming barriers to improving taxi driving safety
- Post incident management and investigation
- Purpose and benefits of post incident management planning
- Types of post incident management initiatives
- Continuous improvement of safety outcomes
- Why focus on continuous improvement of driving safety?
- How the taxi industry should look to improve driving safety
- How to use the safety culture maturity model
- Reassess management of taxi industry risks