Purpose of the road safety manual for the taxi industry Following on from the initial Motor Accident Insurance Commission (MAIC) funded project, reducing the crash involvement of taxis in
Queensland: Situational Analysis and Crash and Exposure Analyses, it was discussed and agreed between MAIC, CARRS-Q and Taxi Council of Queensland that opportunities exist to develop
a standardised taxi industry safe driving guide.
The Road Safety Manual for the Taxi Industry (the Manual) has been developed with consultation with the taxi industry to provide a standardised guideline aimed at taxi drivers, owners and operators to improve road safety for taxi’s operating in Queensland.
Structure of guide:
  • Preamble
  • How to navigate this document
  • Systematic nature of work driving safety
    • Level 1: Driver and passengers
    • Level 2: Vehicle
    • Level 3: Road environment
    • Level4: Work arrangements
    • Level5: Policy
  • What does this look like for the taxi industry?
  • Legislative obligations
    • Why should I care about the legislative obligations in the taxi industry?
    • Employees also have WHS obligations
  • Core Safety Elements
  • Risk management approach
  • Safety considerations applied to the taxi industry
    • Level 1: Locus of injuries and fatalities (driver factors)
    • Level 2: Immediate physical environment (Vehicle factors)
    • Level 3: External work environment (Road factors)
    • Level 4: Organisational environment (Work and job design factors)
    • Level 5: Policy environment (local, national and policy factors)
  • Steps towards improving driving safety of taxis
  • Review the current systems, policies and processes
  • Development of driving safety policies and procedures
  • Develop/implement driving safety education and training programs
  • Create a culture of driving safety
  • Consult on driving safety
  • The role of recruitment
  • What resources are required?
  • Identifying and overcoming barriers to improving taxi driving safety
  • Post incident management and investigation
    • Purpose and benefits of post incident management planning
    • Types of post incident management initiatives
  • Continuous improvement of safety outcomes
    • Why focus on continuous improvement of driving safety?
  • How the taxi industry should look to improve driving safety
  • How to use the safety culture maturity model
  • Reassess management of taxi industry risks