If you’ve been involved in a collision as a driver, passenger or pedestrian, witnessed or assisted at the scene of a crash, or are affected as a family member, this information is for you.

After a traumatic experience you may find it hard to cope and it may take a while to come to terms with what has happened. Immediately following the event you may experience feelings such as fear, helplessness, horror, sadness, guilt, and anger. These feelings are normal, and most people find that they become less intense after the first week or two.


Road Trauma Support Services Victoria (RTSSV) is a not-for-profit organisation contributing to the safety and wellbeing of Victorian road users. We provide counselling and support to people affected by road trauma, and address attitudes and behaviours of road users through education. As the only organisation of its kind in Victoria, we provide the following services across the state:

  • Free, professional face-to-face and telephone counselling
  • Support and training
  • Education programs