he aim of this Delivery and despatch riders’ safety and health report is to scope the availability of good practice material on the occupational health and safety of light delivery riders, namely:

  • Motorcycle messengers and delivery workers (e.g. pizza delivery)
  • Bicycle couriers.

The report presents examples of the good practice guidelines found. The study aimed to cover the many different risks for delivery riders, not just road safety. The report does not pretend to be completely comprehensive, but provides a flavour of the range of guidance about preventing risks to delivery riders that is available in some Member States and some countries outside the EU.

Motorcycles and bicycles can be used at work for various activities, such as fast food delivery, message and post delivery and police patrols.

This Delivery and despatch riders’ safety and health report presents examples of good practice guidelines, good practice solutions, risk prevention recommendations and advice on equipment maintenance. The guidelines cover various different risks faced by couriers, in addition to road safety, including:

  • Bike maintenance
  • Safe driving
  • The provision and use of personal protective equipment (PPE)
  • Training and supervision
  • Violence
  • Stress
  • Slips, trips and falls
  • Design of bikes
  • Musculoskeletal disorders (MSDs), vibration
  • Traffic fumes
  • Welfare facilities
  • What to do if an accident occurs
  • Working hours, shifts, night work
  • Training.