When a family member was injured at work, the owners of Daryl Dickenson Transport knew safety needed to become a stronger priority for the new organisation. Balancing safety with business growth wasn’t easy, but the company found help where it thought it was alone on its safety journey and is now reaping safety, bottom line and reputational benefits.

Key Outcomes:

  • Safety is a journey not a destination, with the best performing organisations constantly trying to improve
  • Improving safety while meeting the demands of business growth is difficult but achievable
  • Information and resources are readily available to help organisations improve safety performance, including safety networks, and ‘competitors’ are always willing to share knowledge when it comes to safety
  • Most companies are on a safety journey – you’re not alone, even though you may feel like it Everyone in the organisation must be on board for safety performance to improve: management’s actions and decisions must reflect the importance of safety and employees and drivers must have input into measures that affect them
  • Plan a staged implementation of safety measures rather than trying to achieve everything at once
  • Consulting employees and drivers, and allowing them to provide consequences-free feedback, promotes engagement
  • Be prepared to stay the course – return on safety investment takes times but your safety performance, bottom line and reputation will benefit.