At the 2025 IPWEA Fleet Conference, Jade Zigenbine from Nillumbik Shire Council shared how her team transitioned from paper-based fleet maintenance to a digital system using FleetMex and Smartrak. Despite tight budgets and limited staff, they successfully modernised their processes through careful planning, external support, and a strong focus on training and communication. The result was improved compliance, clearer communication, and more accurate maintenance records. Jade’s case study highlighted the importance of collaboration, persistence, and bringing people along on the journey to meaningful change in local government fleet management.
How Nillumbik Shire Council Transformed Its Maintenance System
